Tips & Tricks

Why ‘The Customer Is Always Right’ Mentality Is Wrong
12 Dec

Customers Are Always Right—Or Are They?

The business world had first heard the maxim, “The customer is always right,” when Harry Gordon Selfridge, the founder of the Selfridge department store in London, used it to reassure customers that they can always expect good service from his company. More than a century later, it’s still being applied by many business giants, often to the exasperation of employees. Decade after decade, this mentality has been drilled into the heads of entrepreneurs. Workers are told to look beyond the [...]

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05 Dec

Boosting Productivity with the Help of Nature

Do you find a certain monotony in your professional life wherein you feel cooped up in a little concrete square during work hours? Are you distracted by the many different sights, sounds, and miscellaneous goings-on in the office? Is this dip, if not crash, in productivity immensely affecting your performance? Then perhaps you need a bit—or a lot—of nature. It’s a known fact that spending time outdoors can be beneficial to your health. Not only can you soak up vitamin [...]

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Deep Listening as a Tool for Improving the Way We Communicate
28 Nov

How Deep Listening Results to Better Understanding

Communication in today’s landscape is one big irony. While the different forms of digital media are thriving, face-to-face conversations are braving what could be called “dark times.” People today are more preoccupied than before—they tend to listen less and talk more. Unsatisfying communication is rampant in both the small setting and the big picture. We see relationships crumble and fights ensue because of the poor way spouses, parents, children, neighbors, friends, and colleagues communicate. We all suffer and endure [...]

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Enriching Your Creativity Through 20 Activities
12 Jul

20 Habits That Will Fuel Your Creativity

Writers know the feeling of a writer’s block: forced imageries, that slight and awkward change in style, words being eked out just to say that something is written. Along a similar vein, visual artists suffer the same. There’s no inspiration. No guiding hand on the canvas. No mind’s eye seeing what a piece could look like or even a little imagination for a pitch. The worst part is that a creativity block can afflict anyone, even those not particularly [...]

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How Much Can the Online Platform Increase Your Presentation Reach?
03 Jul

3 Reasons Why Taking Your Presentation Online Is Beneficial

In today’s technological age, it’s impractical and unwise to confine a presentation to the four corners of a room. Whether you like it or not, the majority of your audience can now be found in digital nooks, where their attention is constantly being fought over by brands. If you haven’t explored this platform yet, chances are your competitors have already beat you to it. But not to worry, it’s not too late to set things right and keep abreast [...]

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Learning and Applying the Traits of an Excellent Public Speaker
28 Jun

The Attributes of a Great Public Speaker

Since time immemorial, humans have taken to the stage so that they could be seen and speak their hearts out. With each word, they captivate and mesmerize people. With every breath, these speakers commanded the language like no other, making crowds stay and listen, and even wanting for more. It’s not like history has a shortage of outstanding public speakers. Those who have rhetoric skills, who have etched their names in eternity, along with the long list of heroes, villains, [...]

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Getting Rid of Presentation Stage Fright in Two Simple Ways
07 Jun

Overcoming Nerves When Giving a Presentation

Giving a presentation doesn’t always come naturally, especially when standing in front of a crowd isn’t your forte. It’s a skill that takes time to learn and perform just like singing or acting. As much as you practice, though, one thing can derail you: stage fright. It’s a whole different experience when you’re rehearsing in a confined and controlled environment compared to when standing in front of a crowd. Fear is inevitable. It is the usual initial feeling people have when [...]

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Effectively Engaging a Disinterested Audience
29 May

7 Ways to Recapture a Bored Audience

As a presenter taking the limelight, you shouldn’t expect the audience to give you their full attention outright. You have to understand that they have other stuff going on in their lives. You can’t force them to listen, but you can try to win their time and attention. One way to earn your place in the spotlight is to prepare for your presentation beforehand. Polish your content and decide on the best style of delivery. Make sure the method [...]

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